Refund policy
REFUND POLICY
We accept eligible returns within 30 days of delivery.
To qualify for a return, items must be unworn, unused, with original tags attached and original packaging intact. Proof of purchase is required.
To request a return, contact:
If your return is approved, we’ll provide instructions for completing your return.
Please note: returns sent without first contacting us will not be accepted.
Returns should be sent to:
1314 E Las Olas Blvd Unit 2129
Fort Lauderdale, FL 33301
Damages & Order Issues
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us immediately at hello@demnworld.com so we can review the issue and make it right.
Exceptions / Non-Returnable Items
Certain items may not be eligible for return, including:
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Final sale items
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Limited releases or exclusive drops
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Gift cards
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Customized or personalized products
If you have questions regarding a specific item, contact hello@demnworld.com before placing your order.
Exchanges
The fastest way to exchange an item is to request a return for your original order and place a new order for the desired item once your return has been approved.
European Union 14-Day Cooling-Off Period
For orders shipped into the European Union, customers have the right to cancel or return their order within 14 days of delivery without justification.
Returned items must be unworn, unused, with original tags attached, in original packaging, and accompanied by proof of purchase.
Refunds
Once your return is received and inspected, we’ll notify you regarding approval status.
If approved, refunds will be issued to the original payment method.
Please allow up to 10 business days for your financial institution or card provider to process the refund.
If more than 15 business days have passed since refund approval, contact: